Insurance Offices

Managed backup with a written service scope

For files and workstations recorded in the Order Form.

Devices, folders, applications, retention period, test type, and recovery priorities are defined in writing before activation.

Technical service

ArvaSafe installs and monitors the agreed backup jobs, investigates alerts, performs the agreed restore test, and documents the controls of its own service.

Boundaries

This page does not state a specific legal retention period or claim that every insurance application or system is covered. Specialist applications and additional systems require a separate written assessment.